MARDI GRAS TERMS AND CONDITIONS

 

TERMS AND CONDITIONS

(MARDI GRAS HEAD OFFICE 41-43 LORD STREET, BLACKPOOL, FY1 2BD Tel: 01253 283633)

​

Reservations

You may make reservations up to one year in advance. To secure a booking we take credit/debit card payments 2 weeks before your arrival date, NO DEPOSITS required... The person making the booking is responsible for all costs involved in the reservation, if the card is refused, you have 24 hours to sort this before your booking is cancelled and re-advertised.

​

Cancellation

No refund of payment if cancellation is less than 14 days of arrival.

Guests leaving earlier than stated in their original booking will have to pay the full amount of the original booking unless otherwise agreed with the management team.  Non-Arrival of Guests: Should you have booked a room(s) ,and fail to arrive at the hotel,  we will not refund your monies paid.

Arrival & Departure

​

Rooms are available from 2.00pm although earlier arrival may be possible with our agreement. You are asked to inform the Hotel of your arrival time if possible.

Check out on day of departure is at 11.00am  Luggage may be left if you are staying in Blackpool for the day if agreed in advance.

 

Hotel Property

We will charge you the full cost of replacing or repairing any Hotel property you lose or damage however the damage is caused. If you notice any damage or missing items in your room you must inform us immediately. (minimum charge £50.00) Lost keys £100

PLEASE NOTE: In the unfortunate event that you soil the bed a charge of £50.00 will be automatically debited to your credit/debit card to cover the cost of replacement pillows, quilt and the separate washing of the bedding. Excess cleaning of your room will invoke a minimum charge of £50.00

Payment

You must pay any other money owing before departure. If you fail to do so, we will take any action necessary to recover money due including any legal costs. We reserve the right to use your credit or debit card without further request if necessary to re-cooperate costs. Your payment covers you and your companion(s), non-guests are not allowed in rooms which you are responsible for, if a non-guest stays overnight you will be charged the full night’s stay.

Residents Property Left

Any resident property found will be kept safe for 7 days, any returns postage costs will be charged, any unclaimed property after 7 days will be disposed of.